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Do you wish to ask us something?We have answered some questions that users frequently ask us and listed them below in sections. Just select a section which you think may have the question that is similar to the question which you wish to ask us.If you like, you can browse all the frequently asked questions one by one while scrolling slowly down this page. If you do not find your question listed in this page then feel absolutely free to ask us your question.
What purpose does "onkiraya.com" serve?
At "onkiraya.com" we help people to rent out properties and help owners of hostels and homestays (PG) to fill up vacant beds in their set ups.We also help people to search appropriate rental properties and in addition we help students and working executives to find vacant beds of suitable hostels and homestays.
Does "onkiraya.com" plays the role of a broker or a middleman?
No, "onkiraya.com" neither plays the role of a broker nor of a middleman. Our sole aim at "onkiraya.com" is to provide, people across India, a well stuctured and affordable platform which would make it easy for people to publicize and search vacant rental properties and which also would make it easy to publicize and search vacant beds of hostels and homestays (PG).We do not charge any brokerage fees either from the owners of properties, hostels and homestays or from people who are in search of rental properties, hostels and homestays.
How and when can I avail the services of “onkiraya.com”?
We offer our services only through our website. Access our website through the device that you have and the browser of your choice whenever you wish and from wherever you wish. The page flow of our website is smooth and intuitive, ensuring that you always know your next step.Our services are accessible throughout the year including Sundays and festivals.
Is there any mobile app of “onkiraya.com”?
No, there is no mobile app of "onkiraya.com". You do not have to download any app or worry about updating it frequently. Also note that you do not have to grant any special permissions and storage access permission in your phone to access our website and use it.Just open our website in a browser of your choice in your device and enjoy a smooth, clutter-free experience.
Residents of which cities can avail the services of “onkiraya.com”?
We, "onkiraya.com", are at the service of people across 240+ cities in all 28 States and 8 Union Territories of India. The expanse of our service area help us to consolidate people from all budgets onto our platform and enable us to provide our users with wider choices and faster solutions.
What should I do if I find that "onkiraya.com" does not offer its services to the residents of my city?
If you find that "onkiraya.com" is not offering its services to the residents of your city then please send us an email requesting the addition of the name of your city.We shall immediately add the name of your city once we receive 100 emails, from different people, requesting the addition of the name of your city.
Do I need to pay any fees to avail the services of "onkiraya.com"?
No. As an user you do not have to pay us anything to avail our services. We offer our services to our users for absolutely free!
Does “onkiraya.com” have any business tie-up or partnership with any other company?
No, "onkiraya.com" does not have any business tie-up or partnership with any company.In order to ensure that the personal information of our users stays completely private and protected we neither have any business tie-ups nor do we have any partnership with any other company.
Can the information that are shared by owners of properties, hostels and homestays (PG) in "onkiraya.com" be treated as up to date and reliable?
At "onkiraya.com" we feel that if owners of properties, hostels and homestays (PG) are really serious about getting their vacant spaces filled up quickly they would definitely not waste their invaluable time in uploading information that are misleading.We at "onkiraya.com" strongly believe that people nowadays neither have so much time which they would like to waste by uploading misinformation nor they have the interest to do something which would give them no monetary returns.However, we strongly urge all our users to verify and cross-check all information before taking any decision.
Is there any code of conduct for using “onkiraya.com”?
Yes — just one simple rule:Maintain decency.Please ensure that your words and visual attachments are respectful and do not offend or hurt anyone in any manner.
Does "onkiraya.com" have different levels of listing plans?
Yes, "onkiraya.com" has three different plans under which users can get their offers or their agencies listed.Each offer and each agency, at first, gets automatically listed under the basic listing plan named as the - "Starter Plan", thereafter listing of offers and of agencies can be upgraded either to the next plan - "Featured Plan" or to the ultimate listing plan - "Premium Plan" in order to draw more public attention.
For what span of time does "onkiraya.com" display a listed offer or a listed agency?
Offers in "onkiraya.com" are initially displayed for a time period of 30 days and agency profiles are initially displayed for a time period of 90 days.Be informed that the display of offers and the display of agency profiles can be extended by renewing their corresponding expiry dates.Also note that no fees is charged by "onkiraya.com" for renewal of expiry dates. This arrangement is only to ensure that information in connection with offers and agency profiles are up to date.
Which visual attachments can I upload to support my listed offer?
You can upload the following visual attachments to support your listed offer:Photographs of your property: 4Video of your property: 1Location Map of your property: 1These visuals attachments help your potential tenants to understand your offer in a better way.
Which visual attachments can I upload to support my listed rent consultancy agency?
You can upload the following visual attachments to support your listed rent consultancy agency:Logo of your agency: 1Introductory Video of your agency: 1Location Map of your agency: 1These visual attachments help people to recognize your agency easily and also to understand the services of your agency in a better way.
Why does "onkiraya.com" give high importance to the listing IDs of offers and agencies?
"onkiraya.com" give high importance to the listing IDs of offers and agencies in order to facilitate easy, quick and thorough exchange of information between owners of properties, hostels and homestays (PG) and people who are in search of rental properties, hostels and homestays.Listing IDs act as special allotted codes to in-depth information of offers and rent consultancy agencies. Thorough infromation can be exchanged by the help of just a few digits. This saves your time, your energy and even your hard earned money.
How are the offers and agencies promoted after being listed in "onkiraya.com"?
We follow multiple methods to ensure that listed offers and agencies receive proper visibility on our platform. The methods are listed below: Immediate Alerts (WhatsApp and Email Notifications) Similar Listing Suggestions Weekly Email Updates (Newsletters) Advanced Search with Multiple Filters Note that all our services are absolutely free and we take utmost care to uphold the privacy of our users, at every step, in course of rendering our services.
What type of support services does "onkiraya.com" extend to its users?
Though the pages of "onkiraya.com" are smooth and intuitive and help our users always to know what to do next, our users can contact our support team whenever they find themselves stuck somewhere in the course of using our website.
How and when can I avail the assistance of support team of "onkiraya.com"?
If you require the assistance of our support team, while using our website, then you can contact our support team by any of the following listed methods: Through raising a ticket in our concerned page. Through sending an email to our support team. Through an online chat with one of our concerned officer. Whichever method you choose, rest assured — you will receive prompt, respectful, and helpful assistance from our support team.
Can "onkiraya.com" send a staff at my home to assist me use their website?
No.“onkiraya.com” does not send staff to the residences or offices of people to assist them in using the website.Our platform is designed to be simple and user-friendly. We expect everyone, who wish to avail our services, to use our site independently from their own comfort zones.
What should I do if I face difficulties in accessing the "onkiraya.com" website?
First of all we would like to request you stay calm and follow the instructions listed below: Make sure you are using the correct URL to access our website. Check whether your device is connected to the internet or not. If you still find difficulties in accesssing our website then please report that to us through WhatsApp. Please do not forget to mention the place from where you are trying to access our website.We shall get back to you at the earliest.
What should I do if I wish to ask something in a language other than English?
Do not worry.Many people send us emails using one of the languages that we use for translation purposes in our website. Emails sent to us in other languages are first translated into English by us. Thereafter we send our reply emails using English language.After receiving our reply emails people use translation tools to translate our reply emails into their preferred languages. If this process suits you then you too can send us emails in the language you prefer at the email id - "mailer@onkiraya.com".
Why are the pages of "onkiraya.com" not translated as a whole?
We assume that our users are familiar with words and phrases that are relevant to our sphere and also with those words and phrases that are common in most websites. Our focus is on translating longer sentences and detailed content so that our users can clearly understand the information which we are trying to convey.
What does "onkiraya.com" do with the mobile numbers and email IDs of users?
Mobile numbers and email IDs of users are attached to the personal profile of users and are displayed as contact information of the person who lists an offer or an agency in "onkiraya.com".This is to facilitate interaction between users of "onkiraya.com".
Is it necessary to share mobile numbers?
No. Sharing mobile numbers is completely optional, but highly recommended. Including a mobile number in personal profile can fetch faster responses. Note that offers that have mobile numbers tend to attract more attention than offers which have only Email IDs.
Shall my mobile number be added to my personal profile immediately after I share it?
No. Your mobile numbers shall first undergo a verification process. Only after the successful verification of your mobile numeber it shall be attached to your personal profile.
Can I change my mobile number which is already registered with “onkiraya.com”?
Yes, you can, but if you wish to register a new mobile number, it must undergo the verification process again before being attached to your personal profile.
Can I change my email ID which is already registered with “onkiraya.com”?
No, changing a registered email ID is not permitted. We recommend choosing your preferred email ID carefully during the sign-up process.
What should I do if I wish to place an advertisement with “onkiraya.com”?
To place an advertisement on our website, please send us a message through our 'Contact Us' page with the subject line “Advertising”. Do not forget to mention the advertisement banner ID (a 7-character code of alphabets and numerals) which is being displayed at the top-left corner of the advertisement space of your choice. Our team will connect with you promptly to assist further.
Will my advertisement be shown nationwide or State wise?
Advertisements on “onkiraya.com” are targeted State-wise. Each ad space can be booked for one or more States where our services are available. When a user visits the site, they will see ads relevant to their State — for example, a visitor from Tamil Nadu will see ads booked for Tamil Nadu, while a visitor from Maharashtra will see ads booked for Maharashtra, and so on. This ensures that your advertisement reaches the most relevant audience.
How long will my advertisement remain active on “onkiraya.com”?
Every advertisement on “onkiraya.com” is booked for a minimum period of 7 days and a maximum of 28 days. Advertisers can choose the duration that best suits their convenience. Each advertisement starts to be displayed exactly from the selected start date and automatically expires on the scheduled end date.
What are the rates for placing advertisements on “onkiraya.com”?
At “onkiraya.com”, our advertising rates are designed to be comfortable and competitive, especially for advertisers who prefer repeatation of advertisements or extended campaigns. We highly value long-term associations and offer attractive pricing structures to encourage continuity and mutual growth.
Are there any vacancies in “onkiraya.com”?
Please keep checking our “Vacancies” page regularly. If we have any vacancies, all relevant details can be accessed from that page.
Does “onkiraya.com” hire any recruitment agency for fresh recruitments?
No. We neither engage any recruitment agency for our hiring process nor charge applicants any fees such as recruitment or processing charges. All recruitments are handled directly by our in-house team, and we take great pride in maintaining transparency and dignity in our hiring practices.
How is the working environment at “onkiraya.com”?
At onkiraya.com, we are committed to fostering an inclusive and equitable workplace where every individual has the opportunity to learn, grow and thrive. We believe in building a great team, not just a team of greats.
If you wish to ask us a question that is related with our website then feel absolutely free to ask us your question. Holding back your doubts shall neither clear your doubts nor shall your restraint help us to build the trust that we strive for.Your trust is truly our top most priority and our clearance of all your doubts is our duty and is also the first step towards a strong, long-lasting relationship between us.
As soon as we find that some questions are being asked frequently by our visitors and users we immediately add those questions to the list of existing questions in this page.So whenever you access our website do not miss to check whether any new question has been added in this page. It might be that you find a newly added question which you had thought of asking us.